Co-operative Housing Ireland (CHI) is changing so we can improve the service delivered to you
1st May 2023
Co-operative Housing Ireland (CHI) is changing so we can improve the service delivered to you. Within the coming months, CHI will roll out a specialist structure in the Housing Services and Community Engagement Division that provides greater consistency in service delivery across CHI’s housing. This new structure will improve services youreceive as part of your tenancy. Within CHI, staff will develop specialist skills to maximise the impact of our housing services.
Our community engagement activities will not be affected and our reach into our neighbourhoods, supporting events and initiatives, will continue to grow. Similarly, these changes do not affect how repairs are reported or managed.
This is an exciting time for CHI, and we look forward to these changes. We will be in touch again to let you know more about these changes, when they will take effect from, and who your main contacts will be.
If you would like further information on the restructuring of Housing Services, please contact Dave Mayner, Director of Housing Services and Community Engagement, at firstname.lastname@example.org